This is a great alternative for MINI Cooper service in New Haven. I was offered a quick tour of the facilities and was able to see they work on MINI, BMW, Audi, and VW cars. They showed me the computers with software appropriate for each brand. Definitely recommend!
I have been bringing my BMW to Carhavn for over two years now and have been happy with every experience. In the 10 years I've owned this car, no other mechanic has ever taken the time to detail every process and price so that I can make an informed decision. They even go so far as to show off the old parts side by side with new to explain the quality and care that is going into every repair.
Ramiro and his excellent team really care about not only the quality of their work but the customer service as well - which seems to be rare these days.... More
Ramiro is great! Bought my first car in years all in a matter of 24 hours! Professional, knowledgeable, and efficient. I will definitely be back!
Ramiro and his professional team are top notch! I can’t thank them enough for accommodating my schedule and rush to get my Mini (Countryman) brakes redone! The personalized service and attention was genuinely appreciated! Thank you again, CarHavn! I will definitely be back for any other car needs I may have!
Ramiro was amazing help. I called in regards to a B8S4 in amazing condition that I knew I would kick myself over if I didn’t at least try to get this car. I currently own a B8 A4 and it’s my dream to move up to the big brother. He showed interest in me as the buyer and did everything in his power to try to work with my loan agency throughout the course of the day. Unfortunately due to one circumstance or the other I couldn’t move foreword with the car, however this is my dream vehicle and because of the great service I was provided with I will without a doubt start here when I’m finally ready to move into my next vehicle... More
By far one of the best car buying experience I’ve ever had. Ramiro made it extremely seamless. Highly recommend Carhvn. Great cars at a great price! Thank you very much!
This was the easiest experience of buying a used car. The owner is friendly, polite and knowledgable. He is honest and transparent. He gives the facts on the cars and lets them sell themselves. He truly loves Europe’s cars and his enthusiasm is infectious. When I went to pick up the car he had fixed everything even some little things that I was going to take care of myself.
His prices are reasonable and he does what he says he will do. Highly recommend!
Had a great experience. Was able to go over, explain what I was looking for and walked away with a great car for a great price. Couldn’t ask for better service.
Update April 2019 - I’ve continued to use CarHavn for my BMW, and they continue to deliver. They offer diagnostics with factory-scan equipment and have expanded their staff with additional technicians. They seem to be busier than before but their customer service is still very personalized and friendly.
So I’ve been looking for a place to service my 2013 BMW 328xi. It recently got out of warranty, and I absolute love the car. I also loved the free maintenance plan, but found the prices at the dealer exorbitant. CarHavn seems to have a seemingly simple formula right: high quality at a reasonable price. I just got brakes and oil service done. They used original BMW oil and filter (I saw the bottles) and German rotors (I saw the boxes) for a about 30% less than what the nearest BMW dealer quoted me. I hear they’ll be expanding soon. Just wanted to put the good word out!... More
Great shop for service! Today I’m officially a repeat customer, and couldn’t feel better about giving them my business. Very attentive to the customer, top notch professional work, and I find their pricing to be fair and honest. Forget the big dealers and go local, you won’t be disappointed — these guys really know European cars and use only the best parts. This shop is fantastic and most importantly of all a place you can trust.
Next time I’m in the market for a new-used ride I’ll definitelylook here first...such a cool selection that’s always catching my eye as I drive by, and knowing that they go through each car the way they do mine would be even more peace of mind! Just know that you’ll be in good hands here. Trust is everything in the auto business and you’ll get that here for sure.
Thanks again guys!... More